Instagram Content error, please contact us for help

Content error, please contact us for help


The most common issues for this Instagram error when posting to the Instagram Carousel is due to an invalid post format.  Two issues that can cause this error ...


Your caption is more than 2,200 total characters or has more than 30 hashtags.  Please reduce your characters or hashtags if this is the cause to resolve this error.


You are trying to post a video that is not a square.  Instagram requires square formats for photos or videos being posted to the Carousel.  Most times Instagram will auto crop photos into a square, but will deliver this error for videos that are not a square.  To resolve this error, crop your video in to square.  Follow this guide on How to Crop Videos on Greatly Social.